Broadband Speed Issues

Slow speed? Try this Broadband speeds always vary, this can be due to many factors, some you can’t control and some you can. Below are just a few points to help you get the most out of your internet connection. Restart Your Equipment Some devices may operate slower over long periods of time of being...

Broadband Connection Issues

In the unfortunate event that your ADSL2+ Broadband or Superfast Fibre Broadband connection drops out, we have put together help and tips below that we need you to do before reporting a fault which should help to get you connected. Restart Your Equipment It sounds really basic doesn’t it? Well performing a simple restart on your hardware such...

Master Socket and Fault Testing

If you have a loss of broadband service which could be a fault close or within the premises. To test this, you will need to locate the Openreach Master Socket that your router is connected to and depending on which socket you have, different steps may be required. If you have the latest socket (Master...

Setup Guide: Outlook 2016 (or newer)