Help Hub and Support Guides

Welcome to the Creative Digital Life Help Hub, your go-to resource for everything you need to know about our services.

Here, you’ll find a growing library of help articles, step-by-step guides, and answers to common questions on topics ranging from email setup and domain management to website hosting and broadband support. If you can’t find the answer you’re looking for, our support team is always ready to assist you.

Frequently Asked Questions

A: We focus on bespoke design and development. While we can work with templates if a budget requires it, our specialty is creating unique, custom-coded websites that reflect your specific brand identity and are optimized for performance—something generic templates often struggle to achieve.

A: Yes, this is a core part of our business. We specialise in bespoke software development, web applications, and customer portals. If you need a system to streamline your internal processes or a customer-facing app, our Halesowen-based team can architect and build it from the ground up.

A: It means we design for how the human brain actually works. Instead of just making things look “pretty,” we use principles of consumer psychology to guide your website visitors toward taking action—whether that’s buying a product or booking a call.

A: No. We are proud to be a local West Midlands agency. All our design, development, and support is handled by our in-house team here in the UK. This ensures better communication, higher-quality code, and accountability for your project.

A: Absolutely. We build technical SEO fundamentals into every site we launch (like page speed and structure). We also offer specific Local SEO strategies to help you dominate search results in Halesowen, Birmingham, and the wider Black Country.

A: Yes, we offer premium managed hosting on high-performance servers. We handle the security, backups, and updates so you don’t have to worry about technical maintenance. We also support Microsoft 365 migrations and email setups.